Returns & Exchanges
At Theory Skate Shop, we want you to be fully satisfied with your gear; if your purchase isn't the perfect fit, you can return unused items within 30 days for a full refund or exchange.
Verify Eligibility
Ensure your items are in original, un-skated condition with all tags attached and hardware in its original packaging.
Initiate Your Request
Contact our support team with your order number to receive a Return Merchandise Authorization and a prepaid shipping label.
Pack and Ship
Securely pack your items in the original shipping box and drop the package off at any authorized carrier location.
Refund Processing
Once our warehouse inspects the return, your refund will be issued to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing